*I wanted to post earlier, but couldn't reach home in time to upload all the pics cos rushing out to attending wedding dinner*
This year our celebration is spread over 2 days, cos Colin's cousin is getting married on the 16th! I was a little sad initially, but nonetheless Colin make it all up.
We left office earlier on Thurs, initially I thought he's going go Junction 8 to eat fish & chips, but apparently thats only my assumption. He drove on, drive into Raffles City Shopping Center, I thought he's going Pregos, we had our first Valentine's dinner there. I was really hungry by the time we arrived, but decided to walk around & he brought me into Coach shop!
Couple of weeks ago, he showed me a bag & ask me if its nice, I say I dun like cos its quite big, at the shop he ask me to try the bag, ask the Salesperson the colours available & I was really surprise!!!! He asked me what colours I like but I really couldn't make up my mind cos I was in a state of shocked! In the end, we decided on gold cos I could match more colours. While the salesperson was getting the new piece for the bag, I was just kpoing at the wallet range, this is when Colin saw it & told the salesperson to get a new piece for the wallet as well!
Dinner was a simple fare at Esplanade, one of the Italian Restaurant, then we proceed to Hagaan Daz for Waffle Ice-cream.
As the wallet has a stain, Colin say he wants to go taka outlet on Fri. I thought he was just saying, never take it to heart. Fri he really drive me to taka to get it, I was really surprise.
In return, I got him 2 Polo Tees from Polo Ralph Lauren & a HTC Diamond 2 Handphone (he drop his N95 into a big drain at bolehland, he had no choice but to get another phone urgently, he told me he kinda regret with HTC & should have bought N96 instead, cos HTC is not user friendly at all, I'm perfectly fine with that)
Happy 6th Anniversary Dear! I love you very much!! I hope next year will not be just 2 of us anymore, give me 3 to 6 more mths to face whats to come next, I assure you I'll be strong by then.
Sunday, May 17, 2009
Saturday, May 9, 2009
Surprise turned disaster!!
I'm not going to order anymore things from Far East Flora. What seems to be a surprise for my mum turned disaster for me, lucky for me my mum doesn't know what I have planned for her.
This is my first & last time ordering from them, they have lost a valued customer cos their driver screw up my delivery, they got a good lashing from me & they'll never hear from me ever again!!
NO MORE FAR EAST FLORA FOR THE REST OF MY LIVE!!!!!
This is my first & last time ordering from them, they have lost a valued customer cos their driver screw up my delivery, they got a good lashing from me & they'll never hear from me ever again!!
NO MORE FAR EAST FLORA FOR THE REST OF MY LIVE!!!!!
Tuesday, April 28, 2009
I'm so so sad :(
Yesterday while preparing to go to work, I took out my pink coach bag & put all my barang inside. Just before I step out of the house, I notice the stitches came out slightly but I was not too bothered cos I'm rushing for time! *I'll post pics tomorrow*
While I'm in the cab, on the way to my parents place to hitch a ride in my sis car, the part where the stitches came out become more of an eye sore to me, Colin bought this bag for me in Feb which is just 2 mths ago & the stitches already start coming out.
After I reach home, I went to look for the receipt cos I remember the sales assistant told me there's 6 mths warranty but not too sure if this is covered but I still wanna try my luck. I search my whole room but couldn't find the receipt, so went to call the outlet instead
This kind sales assistant which I didn't get her name say will call me back after I describe the damage to her, since I misplace the receipt they really need to look thru their system.
Her supervisor by the name of June called me, I explain the damage to her one more time & she's really patience listening to me (bravo for that!). She say thats not covered under warranty as its wear & tear!! I told her if its one year after I own the bag I'll believe its wear & tear, not 2 mths!! This is really ridiculous, we're talking about Coach here, not those pasar malam bags leh. She requested me to bring down the bag, I told her earliest is either this Fri or Sun cos I'm working, I promise to call her before I go down.
Today I couldn't make it in time to hitch a ride in my dad's car so decided to work from home, Colin suggest that since I'm more available in the noon ask me to bring my bag down to Taka, I called the outlet to make sure June is around & estimate my arrival time is around 3pm.
2.15 - I was already at Taka but just happens June went down for lunch, I went to walk around aimlessly for a good 1 hour.
3.15pm - I went back & June is back! I show her the bag & again she say that is under wear & tear!! I told her this is only bought 2 mths ago & I didn't even use it on a daily basis, how can it wear & tear so fast!! The shop is quite crowded & I'm quite sure some of the ladies there have heard me quite loud & clear.
June went off to a room, maybe talk to her boss & I went to kpo in the shop, see & touch new bags then she came to me saying "we'll waived off the charges this time round cos we value you as our customer (by right I have to pay $40 to get the problem fixed), so I told her quite loud I pressume that this is Coach, I expect your bags are off high quality & its really a bag I love so much!!! I dun expect wear & tear to show just after 2 mths, its really something I cannot accept!
After getting the necessary paperwork done, I casually ask how long does the repair take, she told me 1 to 2 mths *faintz*, since I'm not paying a single cent for the repair I just have to wait. She say she'll call me again on Thurs to see how the repair will be done after she speak to her vendor.
But I really have to give thumbsup for their service, they're so patience & really return my calls, even though I'm still sad at the end of the day, their good & patience service really put a smile on my face. In all conversation with me, they'll greet me as "Ms Audrey, can u pls sign here or Ms Audrey, I'll take down ur number to return ur call". This is what I call good customer service & they value me as their customer, it makes me feel worthwhile going thru all the hassle.
While I'm in the cab, on the way to my parents place to hitch a ride in my sis car, the part where the stitches came out become more of an eye sore to me, Colin bought this bag for me in Feb which is just 2 mths ago & the stitches already start coming out.
After I reach home, I went to look for the receipt cos I remember the sales assistant told me there's 6 mths warranty but not too sure if this is covered but I still wanna try my luck. I search my whole room but couldn't find the receipt, so went to call the outlet instead
This kind sales assistant which I didn't get her name say will call me back after I describe the damage to her, since I misplace the receipt they really need to look thru their system.
Her supervisor by the name of June called me, I explain the damage to her one more time & she's really patience listening to me (bravo for that!). She say thats not covered under warranty as its wear & tear!! I told her if its one year after I own the bag I'll believe its wear & tear, not 2 mths!! This is really ridiculous, we're talking about Coach here, not those pasar malam bags leh. She requested me to bring down the bag, I told her earliest is either this Fri or Sun cos I'm working, I promise to call her before I go down.
Today I couldn't make it in time to hitch a ride in my dad's car so decided to work from home, Colin suggest that since I'm more available in the noon ask me to bring my bag down to Taka, I called the outlet to make sure June is around & estimate my arrival time is around 3pm.
2.15 - I was already at Taka but just happens June went down for lunch, I went to walk around aimlessly for a good 1 hour.
3.15pm - I went back & June is back! I show her the bag & again she say that is under wear & tear!! I told her this is only bought 2 mths ago & I didn't even use it on a daily basis, how can it wear & tear so fast!! The shop is quite crowded & I'm quite sure some of the ladies there have heard me quite loud & clear.
June went off to a room, maybe talk to her boss & I went to kpo in the shop, see & touch new bags then she came to me saying "we'll waived off the charges this time round cos we value you as our customer (by right I have to pay $40 to get the problem fixed), so I told her quite loud I pressume that this is Coach, I expect your bags are off high quality & its really a bag I love so much!!! I dun expect wear & tear to show just after 2 mths, its really something I cannot accept!
After getting the necessary paperwork done, I casually ask how long does the repair take, she told me 1 to 2 mths *faintz*, since I'm not paying a single cent for the repair I just have to wait. She say she'll call me again on Thurs to see how the repair will be done after she speak to her vendor.
But I really have to give thumbsup for their service, they're so patience & really return my calls, even though I'm still sad at the end of the day, their good & patience service really put a smile on my face. In all conversation with me, they'll greet me as "Ms Audrey, can u pls sign here or Ms Audrey, I'll take down ur number to return ur call". This is what I call good customer service & they value me as their customer, it makes me feel worthwhile going thru all the hassle.
Sunday, April 19, 2009
our mini classic conversation
Yesterday Colin went to attend Sony workshop at Wisma, so I decided to go "window shop" alone. Since the workshop is from 2pm to 3.30pm (somehow it only ended at 4pm), I decided to just walk around taka & wisma to find out what new shops there are since its been quite a while since I last went there.
Just happen to walk past Kate Spade outlet decided to pop in to take a look at their wallet range, not that I'm gonna buy something for myself, but somehow it strike me that I should buy something for my MIL as Mother's Day present.
I saw 2 range of wallets, first one with fabric surface with nice compartments for her, colours extremly striking (Pink, green & purple!!), price just within my budget $280. next one I saw its like snake skin surface but the price really freak me out (no way I'm gonna spend $500 on a wallet).
Since I couldn't decide on the colour, went out to walk one round, in fact less than 15 seconds I went back again & decided to get pink. Paid everything with my own card (not charged to my supp card), wrap up nicely & feel extremely happy cos after 4 years of marriage this is my very first gift to my MIL.
3.45pm - I check my handphone to make sure I didn't miss any of his calls, no miss calls *phew*
4pm - he called me & I told him to meet me at food republic cos I'm thirsty.
4.05pm - Finally met up with Colin, when he saw the Kate Spade paper bag, his eyes bigger than Gor Lee (Marble) ask me what's inside, me feeling extremely happy & proud told him thats for his mum.
His eyes still big big staring at the paper bag ask me buy for her for what!! Wah, speechless with his reaction I reply cannot buy for her meh, he even ask me if its for me!! Oh man, I never like Kate Spade so why buy something I dun even like in the first place. I say for Mother's Day mah, just a "small gift" from me, I use my own money, never swipe card hor!!!!
He say I bought her a Coach wrislet already, why still buy wallet???? The usage of wrislet & wallet is different lah!!! Wristlet she can put other things, she can bring wrislet when she go do marketing or nearby stuff, but wallet only can put money & some very important cards. This is my OWN personal gift to her, no other motives just my thoughts thats all. Buy flowers will wither leh.
He went quiet still cannot believe his eyes & I forget to take a pic of his shocking face look.
P/S: Reason is very simple, I dun wan tongues wagging behind my back saying I use expensive coach bag & buy cheapo or no gifts for my MIL. To show that I (we) appreciate what she have done for us & for the 12 days effort she put in to take really good care of our 2 monkies, this is really the min I (we) can do. She even achieve one milestone that she dare to carry them, clean after them, make sure they're well-fed so that we can go holiday in peace, help us save $300 nanny fees. I truely feel that this gift she truely deserve it. I can be quite sure that if she find out the price, she'll treasure so much till maybe never use. Have to find ways to make sure she make good use of them if not I feel I waste more money!
As for my mum, we'll just bring her out for a meal, extremely hard to buy gifts for cos she have everything most practical gift is to fill her tummy!
Just happen to walk past Kate Spade outlet decided to pop in to take a look at their wallet range, not that I'm gonna buy something for myself, but somehow it strike me that I should buy something for my MIL as Mother's Day present.
I saw 2 range of wallets, first one with fabric surface with nice compartments for her, colours extremly striking (Pink, green & purple!!), price just within my budget $280. next one I saw its like snake skin surface but the price really freak me out (no way I'm gonna spend $500 on a wallet).
Since I couldn't decide on the colour, went out to walk one round, in fact less than 15 seconds I went back again & decided to get pink. Paid everything with my own card (not charged to my supp card), wrap up nicely & feel extremely happy cos after 4 years of marriage this is my very first gift to my MIL.
3.45pm - I check my handphone to make sure I didn't miss any of his calls, no miss calls *phew*
4pm - he called me & I told him to meet me at food republic cos I'm thirsty.
4.05pm - Finally met up with Colin, when he saw the Kate Spade paper bag, his eyes bigger than Gor Lee (Marble) ask me what's inside, me feeling extremely happy & proud told him thats for his mum.
His eyes still big big staring at the paper bag ask me buy for her for what!! Wah, speechless with his reaction I reply cannot buy for her meh, he even ask me if its for me!! Oh man, I never like Kate Spade so why buy something I dun even like in the first place. I say for Mother's Day mah, just a "small gift" from me, I use my own money, never swipe card hor!!!!
He say I bought her a Coach wrislet already, why still buy wallet???? The usage of wrislet & wallet is different lah!!! Wristlet she can put other things, she can bring wrislet when she go do marketing or nearby stuff, but wallet only can put money & some very important cards. This is my OWN personal gift to her, no other motives just my thoughts thats all. Buy flowers will wither leh.
He went quiet still cannot believe his eyes & I forget to take a pic of his shocking face look.
P/S: Reason is very simple, I dun wan tongues wagging behind my back saying I use expensive coach bag & buy cheapo or no gifts for my MIL. To show that I (we) appreciate what she have done for us & for the 12 days effort she put in to take really good care of our 2 monkies, this is really the min I (we) can do. She even achieve one milestone that she dare to carry them, clean after them, make sure they're well-fed so that we can go holiday in peace, help us save $300 nanny fees. I truely feel that this gift she truely deserve it. I can be quite sure that if she find out the price, she'll treasure so much till maybe never use. Have to find ways to make sure she make good use of them if not I feel I waste more money!
As for my mum, we'll just bring her out for a meal, extremely hard to buy gifts for cos she have everything most practical gift is to fill her tummy!
On hold!!
Update of our holiday will be put on hold cos all the pics & videos is in Colin's PC & his hardisk decided to die on him this morning!!
I'll slowly update the itenary next week when work isn't that busy then when Colin manage to revive the dead hardisk I'll post all the pics. Bear with me for the time being for the super lack of updates!!
I'll slowly update the itenary next week when work isn't that busy then when Colin manage to revive the dead hardisk I'll post all the pics. Bear with me for the time being for the super lack of updates!!
Tuesday, April 14, 2009
We're back!!
We're back on Sat, touch down at T3 at 2045, it was a smooth flight. Shall update on the 9 days when I find time
Tuesday, March 31, 2009
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